Section 3: Testing, Reporting, Tracing and Quarantine


Pat Walker Health Center (PWHC) offers on-campus COVID-19 testing by appointment for all university students and employees five days a week.

For testing, please call Pat Walker Health Center at 479-575-4451, option 1 or use the Pat Walker Health Center portal.

Additional information about testing, results and quarantine/isolation requirements can be found on the Pat Walker Health Center Website.

Self-Reporting a Positive COVID-19 Case

If you were tested off-campus and received a positive test for COVID-19, you must self-report your case to U of A Emergency Management using the online self-reporting form.

If you were tested on-campus, you do not need to self-report as your case information is provided directly to Emergency Management by the university.

Notification Process for Positive COVID-19 Cases

Students, faculty and staff who have been tested at Pat Walker Health Center will be notified of their test result either by phone or with a secure message from the health portal. This flow chart details the U of A’s reporting, isolation, notification and other safety procedures for when a positive case is reported to U of A Emergency Management.

Contact Tracing

If you have tested positive — or been identified as a close contact — you will receive a call from a contact tracer and/or a case investigator from individuals working on behalf of the University of Arkansas for Medical Sciences (UAMS) and/or the Arkansas Department of Health.

Contact tracing and isolation of people with COVID-19 and close contacts is critical to help slow the spread of COVID-19 in the community. It is very important to answer. If you do not answer, they will leave a generic message (with no private details) and ask you to call them back. If you want to verify that you have been contacted by a UAMS or ADH case investigator or contact tracer, you may call (800) 803-7847.

The information you provide is protected health information, so it is kept private. Contact tracers and case investigators only reach out to those you have been in close contact with you, but will not share your name unless you give permission.

Self-Isolation and Quarantine

Close contacts of someone with COVID-19 are required to quarantine and it's strongly encouraged that the quarantine last for 14 days – this is the safest and most effective practice recommended by the CDC, ADH and the Pat Walker Health Center, however: 

  • Quarantine can end after 10 days from exposure to a close contact (with or without testing) IF no symptoms have occurred.  

Employees and students are allowed to continue coming to campus for class and/or for work (even if they are awaiting COVID-19 test results or have received a negative test result) IF they are not experiencing symptoms AND have not been identified as a close contact.

Additional information about testing, results and quarantine/isolation requirements can be found on the Pat Walker Health Center website.

Where Should You Quarantine/Isolate?

On-Campus Residents: University Housing has space dedicated to quarantining and isolating students living on campus. Students living on campus can also opt to return home for quarantine or isolation.

Off-Campus Students: At your home residence or somewhere you have a separate room and bathroom. You will need to separate yourself from family and friends. Do not use shared living spaces.  Make sure there is someone at the residence (or you can call) who can help you with basic needs and support like groceries and prescription medicines. You should not leave your home except to get medical care. Students needing help can also contact U of A Cares for additional support.

Release from Quarantine/Isolation

Individuals are released from isolation or quarantine based on current best practices, such as length of time, improving symptoms, and the guidance of health care providers and state health officials. Once you have completed your quarantine/isolation period, you are free to resume regular activities.

If you require a release from quarantine/isolation letter to be able to return to various activities, you may contact ADH or the medical provider who conducted your test. You can also call the ADH COVID-19 Hotline at 1-800-803-7847.