Testing, Reporting, Quarantine & Health Information
Pat Walker Health Center is an integral part of the University of Arkansas’ response to COVID-19.Our staff members are equipped to screen for and respond to potential COVID-19 cases within the U of A community. For university-related COVID-19 updates and information, visit the UA COVID-19 web page.
We continue to work in close alignment with the Centers for Disease Control and Prevention (CDC), Arkansas Department of Health (ADH), and local community medical providers to ensure we provide the campus community with the latest news, best practices and guidelines.
Pat Walker Health Center is available to support students, faculty and staff with COVID-19 testing, consultation and follow-up care, as necessary.
The easiest, most convenient way to get tested for COVID-19 is on campus at Pat Walker Health Center.
PWHC offers on-campus COVID-19 testing for university students and employees five days a week. If you need to schedule COVID-19 testing, please call 479-575-4451, option 1 to speak with a scheduler or medical provider.
COVID-19 testing is not available without an appointment.
Testing is offered in drive-up and walk-up format outside the main health center facility (asymptomatic) and Garland Parking Garage (symptomatic). Specific instructions and testing location are provided at time of scheduling.
Who Should Be Tested for COVID-19?
Anyone who wants to be tested for COVID-19, can be. You should especially be tested for COVID-19 if you:
are experiencing any COVID-19-like symptoms.
have had direct contact with someone who has tested positive for COVID-19.
believe you have been recently exposed in the past 14 days.
plan on traveling or being around high-risk individuals susceptible to life-threatening complications due to COVID-19.
If you are unsure if you need to be tested, call to speak with a medical provider.
Students, faculty and staff not experiencing symptoms of COVID-19 are tested using PCR nasal swab.
This form of testing is considered the “Gold Standard” for identifying active infections, especially within individuals not experiencing symptoms.
Specimens are sent to our lab partners and results are returned in 2-3 days.
Call 479-575-4451, option 1 to schedule asymptomatic testing.
Students, faculty and staff experiencing any COVID-19-like symptoms (see below) should schedule an appointment at the Garland Garage Respiratory Clinic for rapid testing and to see a health care provider quickly.
Rapid COVID-19 testing is specifically for individuals experiencing symptoms and is intended to identify active COVID-19 infections in as little as 15-20 minutes.
Call 479-575-4451, option 1 to schedule, or schedule online at uark.edu.
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
If you are unable to come to Pat Walker Health Center to be tested, we encourage you to visit the Arkansas Department of Health website for a list of testing locations.
For off-campus/weekend testing, see these close-by facilities:
Washington Regional Medical Center:
Coronavirus Screening Clinic | 3318 N. North Hills Boulevard | Saturday and Sunday from 8 a.m. to 1 p.m. For patients with no symptoms who have contact with positive person(s).
- WRMC Urgent Care | 3 E Appleby Road- Ste 101 | Saturday and Sunday 9 a.m. to 5 p.m. For patients with symptoms (will have to be screened/seen by provider)
MANA Urgent Care on Wedington | 1188 N. Salem Road, Suite 6 |Saturday and Sunday 7 a.m. to 6 p.m. No appointments needed. Will have to complete COVID screening prior to test.
MEDEXPRESS Urgent Care | 2890 N College Avenue | Saturday and Sunday, 8 a.m. to 8 p.m. Advised to call ahead to make sure they are able to offer testing at the time that the patient wants to get tested.
Pat Walker Health Center and the University of Arkansas is committed to providing students, faculty and staff access to COVID-19 testing and respiratory care and eliminating barriers to care and support.
Effective Jan. 1, 2021: There are no out-of-pocket costs for on-campus COVID-19 testing or to be seen by a medical provider at the Garland Garage Respiratory Clinic.
Patients with health insurance will still provide their policy information, however any charges not covered by insurance will be paid for by the university.
The university’s commitment to ensuring no out-of-pocket costs continues to reinforce Pat Walker Health Center as the easiest, most convenient way to get tested and cared for during the COVID-19 pandemic.
If you do not have health insurance, a Student Health Insurance Policy is offered by Academic Health Plans and is underwritten by United Healthcare Student Resources.
Student Health Insurance: If you are currently enrolled in the Student Health Insurance plan, UnitedHealthcare will cover medically appropriate COVID-19 testing at no cost during the national public health emergency period (currently scheduled to end Jan. 20, 2021) when ordered by a physician or appropriately licensed health care professional for purposes of the diagnosis or treatment of an individual member.
PCR/Asymptomatic Testing: Results take generally a day or two to receive back. Once your test results have been returned, your medical provider will contact you either by phone or through secure messaging through the Patient Web Portal.
Rapid Symptomatic Testing: Individuals experiencing COVID-19-like symptoms and recieve a rapid COVID-19 test, will recieve results in as little as 15-20 minutes.
We understand that students, faculty and staff may be interested in determining whether they have developed antibodies for COVID-19. It’s important to know the clinical value of this test has not been demonstrated.
As a result, Pat Walker Health Center is not currently recommending serology (blood) tests, because the implications of a positive test and the longevity of any possible immunity is uncertain at this time.
Getting Your Results
For tests conducted by Pat Walker Health Center, results take generally 1-2 days to receive. Once your test results have been returned, your medical provider will contact you either by phone or through secure messaging through the Patient Web Portal.
On-Campus Testing: If you are tested at Pat Walker Health Center or other university-affiliated testing conducted on campus, and receive a positive result, your result will be reported to appropriate personnel on your behalf. This begins the university’s notification process including initiating the contact tracing process being coordinated by the University of Arkansas for Medical Sciences (UAMS).
Off-Campus Testing: If you were tested off campus, receive a positive result AND have been on campus this semester, it is extremely important that you self-report your positive test result as soon as possible. This will allow the university’s notification process to begin including initiating the contact tracing process being coordinated by the UAMS.
The U of A Emergency Management department is the campus contact for positive cases and will ensure all positive case reports are provided to the appropriate on campus personnel, as well as University of Arkansas for Medical Sciences (UAMS) contact tracers.
Quarantine & Isolation Guidelines
Quarantine and isolation procedures are critical to the university’s mitigation strategy. Although similar, there are important differences between the two depending on your COVID-19 status. Regardless, it means staying home and away from others after you have been exposed to the virus that causes COVID-19.
Quarantine: separates and restricts the movement of people who were exposed to a contagious disease—like COVID-19—to see if they become ill. This would include a person identified as a close contact through contract tracing.
Isolation: separates and restricts the movement of people who are sick with a contagious disease — like COVID-19 — from people who are not sick. This would be any individual who tests positive for COVID-19.
U of A community members tested on campus will receive specific instructions and next steps from their Pat Walker Health Center medical provider. Anyone with a positive test result will be contacted by an ADH case investigator followed by a contact tracer from UAMS. It is important you answer/return both these phone calls.
Unless you are experiencing symptoms or have been identified as potentially exposed through contact with a confirmed COVID-19 individual, quarantine is not required, but recommended while awaiting test results.
Consequences: Apart from the major public health consequences, university community members who violate quarantine or isolation directives by moving around campus or attending work or in-person class may be subject to disciplinary action by university officials. Report concerns at report.uark.edu.
All members of our community have a shared responsibility to prevent the spread of illness when they’re aware or suspect that they have contracted a communicable disease. It is imperative that the University of Arkansas community remain committed to the health and quarantine guidelines.
Anyone who is experiencing symptoms:
- Self-isolate immediately and contact Pat Walker Health Center for care and testing.
- Follow isolation requirements provided by medical provider.
Anyone who has had close contact with someone who tested positive for COVID-19:
- Close Contact: within six (6) feet for a cumulative 15-minutes or more over a 24-hour period.
- Quarantine immediately and monitor for symptoms
- You are strongly encouraged to quarantine for 14 days, however:
- Quarantine can end after 10 days if no symptoms have occurred, regardless of negative PCR COVID-19 test.
- If stopping quarantine after 10 days, individuals should:
- Watch for symptoms until 14 days after exposure. If symptoms develop, immediately self-isolate and contact Pat Walker Health Center.
- Wear a mask, stay at least six-feet from others, wash your hands, avoid large crowds, and take other steps to prevent the spread of COVID-19.
- If you develop symptoms or test positive for COVID-19 during the quarantine period, you must follow the instructions for isolating yourself.
Anyone NOT experiencing symptoms AND NOT considered a close contact of a COVID-19 positive individual:
- Unless you are experiencing symptoms or have been identified as potentially exposed through contact with a confirmed COVID-19 individual, quarantine is not required, but recommended while awaiting test results.
- If test results negative, continue to wear a mask, stay at least 6 feet from others, wash your hands, avoid large crowds, and take other steps to prevent the spread of COVID-19.
- If symptoms develop, self-isolate immediately and contact Pat Walker Health Center for care and testing.
The incubation period for COVID-19 is 2 to 14 days after exposure. Symptoms can appear as early as two days and as late as 14 days. Remaining in quarantine for the entire incubation period can help to prevent spread of illness from people with COVID-19 before they feel ill, have symptoms and are contagious.
Quarantine information and requirements will be provided with test results.
Who is required to Isolate?
- Anyone who has tested positive for COVID-19.
- Anyone who is experiencing COVID-19 symptoms.
How long to Isolate?
If you have COVID-19 with mild symptoms:
- 10 days have passed since your symptoms first appeared AND
- You have not had fever of 100.4° F or higher for at least 24 hours without the use of fever-reducing medicine AND
- Your symptoms, such as cough or shortness of breath, are improving.
If you have COVID-19 and no symptoms:
- 10 days have passed, and no symptoms have developed since the date of lab collection.
If you begin to develop symptoms, or symptoms worsen, contact Pat Walker Health Center at 479-575-4451 (option 1) or your local medical provider. If symptoms include trouble breathing, seek emergency medical services.
On-Campus Residents: University Housing has available space dedicated to quarantining and isolating students living on campus. Students living on campus can also opt to quarantine off-campus by returning home and temporarily attending courses remotely.
Off-Campus Students: At your permanent home residence or somewhere you have a separate room and bathroom. You will need to separate yourself from family and friends. Do not use shared living spaces. Make sure there is someone at the residence (or you can call) that can help you with basic needs and support like groceries and prescription medicines. You should not leave your home except to get medical care. Students needing help can also contact U of A Cares for additional support.
Remain at home and avoid all public activities. This means do not go to work, church, school, stores (including grocery stores), nor any public events or places. Do not use any public transportation (buses, taxis, ride share services, or airplane).
Stay in your room as much as possible and avoid others in the household – including pets! Wear a face mask and practice physical distancing if you go into shared areas in the home or apartment. Do not have visitors in your home. Isolate in separate bedroom with private bathroom if possible.
Wash your hands and use an alcohol-based hand sanitizer often. Do not share personal items such as dishes, cups, forks, spoons, towels, etc. Disinfect high-touch surfaces like remote controls, keyboards, doorknobs, countertops and bathroom fixtures.
Check yourself for fever twice a day. This means taking your temperature in the morning and before bed at night and writing down the reading each time. Contact tracers will need this information to determine when you are able to resume normal activities or if you need additional care.
If your symptoms get worse, contact your medical provider.
Specific and additional instructions will be provided directly from a health provider and/or contact tracer.
Individuals are released from isolation or quarantine based on current best practices, such as length of time, improving symptoms, and the guidance of health care providers and state health officials. Once you have completed your quarantine/isolation period, you are free to resume regular activities.
In some instances, a release from quarantine or isolation, may be required to return to various activities.
If you require a release from quarantine/isolation letter, you may contact ADH or the medical provider who conducted your test. You can also call the ADH COVID-19 Hotline at 1-800-803-7847.
COVID-19 Care & Support
Pat Walker Health Center has temporarily converted parking spaces in the Garland Garage behind the Wellness Center into a dedicated clinic for patients experiencing respiratory illness symptoms. Patients are seen by appointment only and can drive or walk up to recieve testing/care.
Specifically for those with acute respiratory issues who need to be seen by a provider, the Garland Garage Respiratory Clinic gives students, faculty and staff with COVID-19 or COVID-19-like symptoms a convenient location where they can see a health care provider quickly.
Students, faculty and staff seeking care for non-respiratory symptoms will continue to be seen at the main Pat Walker Health Center facility or through TeleVisit appointments.
To schedule an appointment, call 479-575-4451, option. 1
Students, faculty and staff who test positive for COVID-19 can receive follow-up care and guidance from medical providers at Pat Walker Health Center. If your test was conducted by Pat Walker Health Center, our clinic will contact you with your test results. However, regardless of where the test was conducted, you can receive care and support from Pat Walker Health Center.
We understand the concern students, faculty and staff may have about COVID-19. The global pandemic adds a layer of stress and worry. If you would like to talk to someone, support is available:
Please contact Pat Walker Health Center at email@example.com or call 479-575-4451.
Additional information can also be found:
University of Arkansas Updates: https://health.uark.edu/coronavirus/
Arkansas Department of Health: https://www.healthy.arkansas.gov/programs-services/topics/novel-coronavirus
CDC updates regarding the COVID-19: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html
World Health Organization (WHO): https://www.who.int/emergencies/diseases/novel-coronavirus-201