Billing & Insurance

Fees & Insurance


Pat Walker Heath Center works to provide affordable and convenient services for the campus community. While some health center services have charges associated that may be covered by your health insurance policy, you don't need insurance to use medical and mental health services.

For information about the University of Arkansas student health insurance policy, see our Student Insurance page. The student health insurance policy is offered by Academic Health Plans and is underwritten by United Healthcare Student Resources.

Medical Services

Medical office visit charges will be billed to your insurance carrier unless you tell us not to at the time of service. You are responsible for your co-payment as designated by your insurance carrier.

There are charges for all medications, supplies and procedures used to diagnose and treat illnesses and injuries including:

  • Allergy shots

  • Immunizations

  • Laboratory tests

  • X-rays

  • Orthopedic supplies (e.g. casts, splints, crutches)

  • Wound care supplies

Counseling Services 

If you receive services at CAPS that incur a charge, these charges will be billed to your student account unless you choose an alternate form of payment at the time of service. You may request a receipt for psychiatric services at the time of your appointment if you choose to file a self-claim with your insurance company. Please call CAPS office at 479-575-5276 for additional information.

Initial Assessment

No Charge

Individual Counseling


Group Therapy

No Charge

Case Management

No Charge

Emergency Services

No Charge

Referral Services

No Charge

Outreach Services

No Charge

Initial Psychiatric Consultation


Follow-up Psychiatric Consultation


Nurse Consultation

No Charge

If you have questions regarding CAPS charges, or feel as if you are unable to afford the fees associated with counseling services, please speak with your mental health clinician. 

Missed Appointments & Late Cancellations

Charges apply for missed appointments or appointments not canceled at least two (2) hours in advance for the medical clinics and by 4:30pm the day prior for counseling/psychiatry services.

No Show Fees

    • Primary Care / Women’s Clinic Office Visit | $20

    • Counseling No Show/Late Cancellation | $20

    • Orthopedic Visit (New Patient) | $60

    • Orthopedic Visit (Established Patient) | $40

    • Psychiatric Visits (New Patient) | $85

    • Psychiatric Visit (Established Patient) | $40

    • Travel Consults | $25

    • Women’s Clinic Procedure | $25 

Insurance & Billing for Medical Services

The health center can file claims with most health insurance plans.

If you do not want the health center to file with your insurance provider, let us know at the time of your appointment. 

Patients are financially responsible for all charges incurred during each visit, whether covered by insurance or not. Your insurance company may determine that some, or all of the charges incurred at the health center are not covered by your policy or should be applied to your deductible. 

Patients who do not have insurance, or choose not file with insurance, will receive a self-pay discount. Note: You cannot change to insurance billing at a later time if you choose self-pay. 

*The self-pay discount does not apply to psychiatry/counseling office visit charges and certain STD testing as those charges have already been discounted and are not subject to further discounts.

Payment Options

The health center cashier can accept payment by cash, check, RazorBucks, VISA, MasterCard, American Express, or Discover. Charges can also be applied to your student UAConnect account.

Student Health Fee

The University of Arkansas requires all enrolled students to pay a mandatory health fee of $7.25 per credit hour. This fee enables the health center to provide high-quality, accessible health care and primary prevention services for the campus community.