Mental Health

Counseling and Psychological Services (CAPS) 

CAPS Entrance 

Pat Walker Health Center advocates for inclusion, diversity, multi-culturalism, and social justice by striving to attend to the impact of oppression and privilege in our society.

Counseling and Psychological Services help students navigate the pressures of college-life and beyond with various evidence-based mental health services and programs. All CAPS programs and services are designed to meet the academic, developmental, remedial and preventive needs of the campus community.

Our staff is comprised of professionally licensed mental health clinicians (psychologists, licensed professional counselors, licensed clinical social workers), as well as board certified psychiatrists. We also have multiple half-time and full-time trainees available to provide counseling under the supervision of a licensed mental health professional.  

CAPS is located on the second floor of the health center, and is open 8 a.m. to 5 p.m., Monday through Thursday, and 9 a.m. to 5 p.m. on Fridays. All non-emergency CAPS services require an appointment. Students can schedule an appointment with CAPS by calling 479-575-5276.

CAPS Services

  • Short-term individual counseling
  • Psychiatry
  • Group Therapy & Workshops
  • 24-hour Emergency Services
  • Case management
  • Outreach & Prevention
  • Advocacy
  • Consultations
  • Training Programs

Scheduling a CAPS Appointment

Initial assessments with a mental health clinician are required before starting individual counseling, select group therapy and/or psychiatric services.

New clients: Initial assessments are offered at varied times, Monday through Friday. You may call 479-575-5276 to schedule a time that works for you. You MUST arrive 30 minutes prior to your scheduled appointment time to complete various intake forms. You will meet with a clinician for approximately 30 minutes.

During the assessment, the clinician will ask you about the nature of your concerns and assess the severity of the problems, existing coping skills and additional resources/strategies.

At the completion of the session, you and the clinician will determine the most appropriate next steps. These might include any combination of counseling services, psychiatric services, case management, referral to a campus resource or referral to a community provider.

Returning clients: You may be asked to return through an initial assessment depending on when you were last seen at CAPS. Call 479-575-5276 and inform the front office staff of your situation and they will assist you.


If you receive services at CAPS that incur a charge, these charges will be billed to your student account, unless you choose an alternate form of payment at the time of service. You may request a receipt for psychiatric services at the time of your appointment if you choose to file a self-claim with your insurance provider.

Initial Assessment

No Charge

Individual Counseling


Group Therapy

No Charge

Case Management

No Charge

Emergency Services

No Charge

Referral Services

No Charge

Outreach Services

No Charge

Initial Psychiatric Consultation


Follow-up Psychiatric Consultation


Nurse Consultation

No Charge

If you have questions regarding CAPS charges or feel as if you are unable to afford the fees associated with counseling services, please speak with your mental health clinician. 

The following charges apply for missed appointments or appointments not canceled by 4:30 p.m. the day prior:

  • Psychiatric No Show/Late Cancellation (New Patients only) | $85

  • Psychiatric No Show/Late Cancellation (Established Patient) | $40

  • Counseling & Case Management No Show/Late Cancellation | $20

All fee-associated CAPS services are billed to the student’s UAConnect account. CAPS does not accept or bill insurance. If you prefer to use insurance benefits after an initial assessment at CAPS, we can refer you to a community-based provider. Because access to key mental health services is a top priority for the university, a Reduced Charges Program is available to qualifying students.


The confidentiality of counseling relationships is maintained in a manner consistent with accepted professional standards, and with local, state and federal statutes. Information shared in counseling sessions is confidential and, except in rare circumstances, shall not be divulged unless prior written consent is obtained from the client. Information can be forwarded to other professionals with written consent. Information released to third parties shall be in the form of treatment summaries and/or test results and not include copies of case notes maintained by counselors.  

CAPS Client Bill of Rights

CAPS Release of Confidential Information Authorization Form