An Initial Consultation is an information gathering appointment and tool for CAPS Mental Health Clinicians to match students to the appropriate options for care.

Initial Consultations are offered at varied times, Monday through Friday. Students will need to fill out required paperwork and then will meet with a clinician for approximately 30-minutes.

During the appointment, you and a CAPS mental health clinician will talk about the nature of your concerns, existing coping skills, additional resources/strategies and our services. From there, you and your CAPS mental health clinician will determine the most appropriate next steps based on CAPS Care Matching Model.

These might include any combination of referrals to a campus resource, referral to groups/workshops, counseling services, psychiatric services, case management, or referral to a community provider.

Initial Consultations:  Stop by CAPS for a first come, first serve, walk-in consultation Monday - Thursday from 8:30am-10am & 1pm-3pm; Friday from 9am-10am & 1pm-3pm. Call 479-575-5276 if you have questions.

Returning clients: You may be asked to return through an initial consultation depending on when you were last seen at CAPS. Call 479-575-5276 and inform the front office staff of your situation; they will schedule the appropriate appointment. 

Important: Throughout the semester, CAPS at times may have very limited availability for on-going individual counseling. CAPS Mental Health Clinicians will partner with you to identify the most appropriate care and resources based on the CAPS Care Matching Model. CAPS offers several resources in addition to individual counseling, such as groups, workshops, outreach, assistance connecting to community providers and/or other campus support, etc.

*Please let our staff know if you would like your Initial Consultation to be with a Person of Color or with someone who speaks Spanish.

Learn more about CAPS services.

CAPS offers a limited number of same day urgent appointments with an on-call mental health clinician.

Same Day appointments require completing paperwork right away and then meeting with an on-call clinician if possible (for urgent/emergency situations that cannot wait for the next available scheduled appointment).

Please call CAPS at 479-575-5276 to inquire about same-day appointment availability.

Let’s Talk is an informal, brief, problem-focused consultation for those who may not really be interested in continued services but have something specific that they want to talk to a counselor about. Let’s Talk sessions are also for those who are unsure about counseling and want to try it out. For information about the days, times, & locations check here.

CAPS continues to offer emergency and same-day services for students, faculty or staff experiencing a mental health crisis. The CAPS 24/7 Emergency Phoneline also remains available.

• CAPS 24/7 Emergency Phoneline: 479-575-5276
• UA Police Department: 479-575-2222
• Dial 9-1-1 or go to your local emergency room or psychiatric care facility.
• Suicide Hotline: 1-800-273-8255
• Crisis Text Line: 741741\
• www.suicidepreventionlifeline.org

Students with a current prescription from one of our psychiatric providers can continue with their medication to the best of our ability in accordance with Arkansas law and APA guiding principles.

Students can request prescription refills directly through the Patient Web Portal.

If you have questions or concerns, please call 479-575-5276.