Mental Health

CAPS Main EntranceCounseling & Psychological Services

Pat Walker Health Center advocates for inclusion, diversity, multi-culturalism, and social justice by striving to attend to the impact of oppression and privilege in our society.

Counseling & Psychological Services (CAPS) help students navigate the pressures of college-life and beyond with various evidence-based mental health services and programs.

All CAPS programs and services are designed to meet the academic, developmental, remedial and preventive needs of the campus community.

COVID-19 Updates

CAPS is committed to prioritizing the health and safety of students. In the midst of the COVID-19 outbreak, CAPS will provide all services through tele-mental health in an effort to adopt social distancing precautions.

Thank you in advance for your cooperation with us as we strive to continue to provide mental health services to our campus community during this time of uncertainty.

 COVID-19 & Mental Health

  • CAPS is currently supporting students through tele-mental health ONLY. Students should not come to the physical office. To schedule an appointment, please call 479-575-5276.

  • CAPS Hours of Operation:  Monday - Friday, 9 a.m. to 3 p.m. |  24/7 Emergency Phone Line remains active

  • Our staff will continue to provide same-day emergency services during our adjusted business hours. Emergency after-hours support will continue to be available through CAPS main phoneline – 479-575-5276.
  • Students with scheduled appointments will receive additional information about tele-mental health services.
  • All group therapy and workshop sessions are cancelled until further notice. CAPS is assessing ways to provide tele-mental health groups online.
  • CAPS will offer virtual Let’s Talk sessions. Please call 479-575-5276 to sign-up for a Let’s Talk virtual session.
  • If you are seeking mental health care in your home community, view the below resources or call CAPS at 479-575-5276 for guidance to use your insurance to find a counselor.
  • Academic Health Plans is providing its Student Assistance Plan (SAP) to ALL U of A students at no cost for the rest of the Spring 2020 semester. The SAP includes access to a 24/7 Care Center (including weekends and holidays), life and well-being resources and helpful online and mobile tools.

COVID-19 Anxiety Workshop Download

CAPS is hosting daily COVID-19 Anxiety Webinars where students can discuss anxiety related to the COVID-19 outbreak, social distancing, and the University’s move to remote learning and instruction.

The daily anxiety webinar also offers students the opportunity to ask questions and learn various strategies to overcome their anxiety symptoms during these trying times.

Anxiety Webinar, Monday - Friday at 3 p.m CDT

Participants should join by 3:15 p.m. or consider attending the next day's session.

Note: CAPS COVID-19 Anxiety Webinar is not a form of clinical therapy, but an informal outreach event. Students can simply drop-in as needed.

Students do not need to enter their real name, or have to use their webcam when prompted to enter the Zoom meeting. Students can also just use the chat function to ask questions.

Download CAPS Anxiety Workshop Toolkit

CAPS Virtual Coffee Hour is held daily at 10:00 a.m. (CDT) and provides students an outlet to meet different CAPS staff, ask questions about what’s on their mind, and engage in other topics including anxiety, fear, self-care, substance use, issues of diversity and others.

Note: Virtual Coffee Hour is not a form of clinical therapy, but an informal outreach event. Students can simply drop-in as needed.

Virtual Coffee Hour - Monday - Friday at 10 a.m.

Participants can join the session at any point during the coffee hour.

Students do not need to enter their real name, or have to use their webcam when prompted to enter the Zoom meeting. Students can also just use the chat function to ask questions. 

CAPS will continue to offer emergency and same day mental health services; however, all in-person services have been discontinued for the time-being. CAPS is utilizing tele-mental health services including telephone, Zoom (HIPPA compliant) and secure email messaging.

If you are not an established client with CAPS, but would like to begin mental health services, please call 479-575-5276.

If you have left the NWA area and need mental health services, we recommend seeking care in your local community. For more information on how to connect with a therapist in your home community, view the following resources or call CAPS at 479-575-5276.

CAPS will message students with scheduled appointments to provide additional information about tele-mental health services.

If you need to cancel or reschedule your appointment with your clinician, please call us 479-575-5276. 

If you have left the NWA area and need mental health services, we recommend seeking care in your local community. For more information on how to connect with a therapist in your home community, view the following resources or call CAPS at 479-575-5276.

Established psychiatry patients will continue services using tele-mental health methods.

Students with a current prescription from one of our psychiatric providers will be able to continue with their medication to the best of our ability in accordance with Arkansas law and APA guiding principles. Students can request prescription refills directly through the Patient Web Portal.

If you have questions or concerns, please call 479-575-5276.

CAPS 24/7 Emergency Phoneline: 479-575-5276

UA Police Department: 479-575-2222

Dial 9-1-1 or go to your local emergency room or psychiatric care facility.

Suicide Hotline: 1-800-273-8255

Crisis Text Line: 741741

www.suicidepreventionlifeline.org 

For more information on how to connect with a therapist in your home community:

https://uark.thrivingcampus.com/

https://www.psychologytoday.com/us


CAPS Virtual Coffee Hour

  • Short-term individual counseling
  • Psychiatry
  • Group Therapy & Workshops
  • 24-hour Emergency Services
  • Case management
  • Outreach & Prevention
  • Advocacy
  • Consultations
  • Training Programs

If you receive services at CAPS that incur a charge, these charges will be billed to your student account, unless you choose an alternate form of payment at the time of service. You may request a receipt for psychiatric services at the time of your appointment if you choose to file a self-claim with your insurance provider.

Initial Assessment

No Charge

Individual Counseling

$20.00/session

Group Therapy

No Charge

Case Management

No Charge

Emergency Services

No Charge

Referral Services

No Charge

Outreach Services

No Charge

Initial Psychiatric Consultation

$85.00

Follow-up Psychiatric Consultation

$40.00

Nurse Consultation

No Charge

If you have questions regarding CAPS charges or feel as if you are unable to afford the fees associated with counseling services, please speak with your mental health clinician. 

The following charges apply for missed appointments or appointments not canceled by 4:30 p.m. the day prior:

  • Psychiatric No Show/Late Cancellation (New Patients only) | $85

  • Psychiatric No Show/Late Cancellation (Established Patient) | $40

  • Counseling & Case Management No Show/Late Cancellation | $20

All fee-associated CAPS services are billed to the student’s UAConnect account. CAPS does not accept or bill insurance. If you prefer to use insurance benefits after an initial assessment at CAPS, we can refer you to a community-based provider. Because access to key mental health services is a top priority for the university, a Reduced Charges Program is available to qualifying students.

The confidentiality of counseling relationships is maintained in a manner consistent with accepted professional standards, and with local, state and federal statutes. Information shared in counseling sessions is confidential and, except in rare circumstances, shall not be divulged unless prior written consent is obtained from the client. Information can be forwarded to other professionals with written consent. Information released to third parties shall be in the form of treatment summaries and/or test results and not include copies of case notes maintained by counselors.  

CAPS Client Bill of Rights

CAPS Release of Confidential Information Authorization Form

  

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