Medical Services Appointments

 

Medical Clinic Appointments

 

University of Arkansas enrolled students and active staff and faculty are eligible to schedule and be seen at Medical Clinics at Pat Walker Health Center. Patients must provide their current UARK ID when checking in for an appointment and can schedule online via the Patient Portal, can call 479-575-4451, or can walk-in for limited same-day appointments for acute care (i.e. cough, cold, or allergy symptoms) or urgent care (i.e. injury) needs. 

Students who have graduated or have had a gap in enrollment should call 479-575-4451 to determine their eligibility. Retired staff and emeritus faculty are only eligible for immunization visits and must schedule by calling 479-575-4451, option 1. Furthermore affiliates, UA Sponsored Camp participants, and campus visitors are eligible for services and should call 479-575-4451 for further details.

Appointments for all medical clinics — Primary Care Clinic, GYN (Women's) Clinic, and Allergy, Immunizations & Travel Clinic — can be scheduled through the online Patient Portal or by calling 479-575-4451. Patients seeking Psychiatry Services, should call 479-575-4451, option 1, for more information.

• Please plan to arrive at least 15 minutes prior to your schedule appointment time. Patients arriving late will be requested to reschedule.

• If you need to cancel or reschedule your appointment, please do so at least two (2) hours  before your appointment by calling 479-575-4451 or online via the Patient Portal. 

• Medical Services at Pat Walker Health Center can only accept Arkansas Medicaid. If you have Arkansas Medicaid insurance, please have your primary care physician send a referral to the Pat Walker Health Center on your behalf prior to your appointment. This will allow the billing process with insurance to run more smoothly. 

• Chaperones are available to all patients, and signs are posted in all exam rooms to let patients know they can request one at any time during their visit. 

The health center offers limited same-day appointments for acute medical concerns. It is strongly encouraged to call ahead before walking in. 

Note: If you are unsure if you need to be seen or need medical advice, students and employees can speak with our Nurse Triage Team by sending a message via the Patient Portal to a triage nurse via the “General Health Question” or calling.

Medical Services at Pat Walker Health Center is committed to providing a safe, comfortable environment for patients and staff. We recognize patients can find some consultations, examinations, or procedures distressing, and may prefer to have a chaperone present for support. 

 

TeleVisit Medical Appointments

Medical Services at Pat Walker Health Center offers TeleVisit medical appointments in an effort to expand health care access for University of Arkansas students, faculty and staff.

U of A students, faculty and staff who are in Arkansas can be seen via a TeleVisit with one of our medical providers, in addition to in-person appointments; (you must be an established patient to schedule a TeleVisit). Using HIPAA-compliant video conferencing, TeleVisits let you access health care services while in the comfort of your own residence hall, off-campus residence or other private location.  To learn more about the types of visits our clinics offer via a TeleVisit or to schedule your TeleVisit, go to the Patient Portal or call 479-575-4451.

Patient Portal

Patient Portal

 

Our Patient Portal is designed to help you interact more conveniently and efficiently with our medical clinics.

With the Patient Portal you can:

• Send prescription refill requests directly to your provider's nurse rather than your pharmacy

• Schedule appointments online 24/7 

• Update your health profile (address, phone number, etc.) information

• Receive test results/medical records and exchange secure messages with medical providers/nurses

• View and print copies of your medical records, including visit notes, test results, referrals immunization data and more.  

• Complete required paperwork prior to your appointment

• Check your medical clinics financial account summary and pay balances due (student patient balances are transferred to the Treasurer's office and can be paid via UAConnect)

Note: Some health concerns cannot be made via the Patient Portal. If you’re unable to schedule an appointment, call 479-575-4451. Only Medical Services appointments can be scheduled via the Patient Portal.

Patients must bring current UARK ID when coming in for an appointment.