Faculty & Staff Resources
Together, we can create a community of care and support for students in need. Family members, professors, supervisors and peers are often in a position to encourage someone to connect to resources on campus.
Being emotionally well is more than just handling stress. It also involves being attentive to your thoughts, feelings, and behaviors, whether positive or negative.
If you know a student who is struggling and aren't sure how to help, CAPS can offer education, support and interventions.
CAPS offers a range of consultation services to students’ families, faculty and staff members, community providers, and other members of the community.
Consultation can help identify the next steps, appropriate resources and services for a student. You can always refer students to CAPS if they are facing mental health related barriers to academic success.
If you have a consultation request or question about the consultation services CAPS offers, call 479-575-5276.
University of Arkansas faculty and staff are in the unique position of detecting students in distress and offering assistance. Expressing compassionate concern could save an academic career or even a life, especially for struggling students who cannot or will not ask for help.
Whether the context is in the academic world or a student’s life outside the classroom, faculty and staff can express their support through interactions and referrals that sustain a student’s well-being.
Students exhibiting troubling behaviors are likely having difficulties in various settings, so say something if a student leaves you feeling worried, alarmed, or threatened.
CAPS is funded by the student health fee and does not provide counseling services to faculty and staff. However, faculty and staff can access services through the Employee Assistance Program.
Faculty and staff can also access psychiatric care through Pat Walker Health Center Primary Care clinic. Psychiatry appointments can be scheduled by calling 479-575-4451.
To help streamline the process of finding a community mental health provider, CAPS also offers an online database of local providers: uark.thrivingcampus.com. ThrivingCampus is a search engine of mental health providers and is a resource offered to the campus community.
Faculty and staff are encouraged to view CAPS self-care webinars and workshops, as they offer excellent strategies to cope with common mental health concerns.
- COVID-19 Anxiety Workshop - Student Workbook (CAPS - Pat Walker Health Center)
- COVID-19 & Your Mental Health (CAPS – Pat Walker Health Center)
- Coping with Coronavirus: How Faculty Can Support Students in Traumatic Times (Chronical of Higher Education)
- Tips to Manage Anxiety (American Psychological Association)
- Coronavirus Anxiety Podcast (APA)
- Coronavirus Response Research (APA)
- Psychological First Aid: Resources for Faculty in Higher Education (Tufts University)
- Managing Stress and Anxiety during COVID-19 Outbreak (CDC)
- Toolkit for Caring for Coronavirus Anxiety (Shine)
- Coping and Staying Emotionally Well During COVID-19-Related School Closures (Active Minds)
- COVID-19 and Managing Mental Health (JED)
- SAMHSA Disaster Distress Helpline: 1-800-985-5990
- Suicide Prevention Lifeline: 1-800-273-TALK
- The Trevor Lifeline for LGBTQ Youth: 1-866-488-7386
- Crisis Text Line: Text “START” to 741-741
Call 9-1-1 and you will be connected with appropriate service.
When a student:
- Is a is in physical danger
- Poses an imminent threat to themselves or others
- Exhibits behavior that makes you feel unsafe
24-hour Emergency Mental Health services are also available by calling 479-575-5276.
Counseling & Psychological Services: 479-575-5276
Showing signs of anxiety and/or depression; distress
Alcohol and/or drug abuse
Suicidal and/or violent thoughts or behaviors
UA Cares: 479-575-5004
Personal tragedy or significant event that may impact a student’s ability to stay in school
When multiple issues impede student success
Activities or events that have an impact on safety of the campus community
Missing one or more classes within the first two weeks of the term
Low or no engagement in the classroom
Isolation from other students
Poor performance early in the term
Reporting Concerns: report.uark.edu
UAPD 479-575-2222 (add link to website) https://uapd.uark.edu/
Sexual Assault or Domestic/Dating Violence
Sexual Harassment, Gender Discrimination, or Stalking
Discrimination or Discriminatory Harassment
Non-Emergency Safety Concerns and Threatening Behavior
Non-Emergency Student Concerns
Code of Student Life Violations
Sexual & Relationship Violence Center: 479-575-4000
Dating or domestic violence
Gender-based harassment or bullying
Title IX Office: 479-575-7111
Title IX protects people from discrimination based on sex in education programs or activities that receive Federal financial assistance.
The Title IX Coordinator oversees the university's compliance with Title IX of the Education Amendments of 1972. The Title IX Coordinator works with university administration, departments, students, faculty, staff, campus police and other support services to ensure that university policies and programs foster a campus community free of illegal gender discrimination and sexual violence.
For incidents of abuse or neglect of minors, Arkansas law requires reporting of abuse or neglect to the Child Abuse Hotline (1-800-482-5964) established by the Department of Human Services. University employees and volunteers must also report such instances to the University of Arkansas Police Department at 479-575-2222.
Full Circle Food Panty: 479-575-7693
For students who may experience food insecurity
Other Campus Resources/Links:
Indicators Something May Be Wrong
The ability to notice signs of distress in a student, and then having a conversation about that distress and staying safe, is a very important skill to have. Some signs are easier to spot than others, but being able to recognize when normal stress turns to distress — and knowing how to help — is vital in helping students succeed.
- Sudden decline in quality of work and grades
- Repeated absences
- Disturbing content in writing or presentations (e.g., violence, death)
- You find yourself doing more personal rather than academic counseling during office hours
- Continuous classroom disruptions
- Unprovoked anger or hostility
- Making implied or direct threats to harm self or others
- Academic assignments dominated by themes of extreme hopelessness, rage, worthlessness, isolation, despair, acting out, or suicidal ideations/violent behaviors
- Family problems, financial difficulties, depression, grief, or thoughts of suicide
- Excessive tearfulness, panic reactions, irritability, or unusual apathy
- Verbal abuse (e.g., taunting, badgering, intimidation)
- Expressions of concern about the student by peers
- Marked changes in physical appearance including deterioration in grooming, hygiene, or weight loss/gain
- Excessive fatigue/sleep disturbance
- Intoxication, hangovers, or smelling of alcohol
- Disoriented or “out of it”
Supporting Students in a Remote Learning Environment
With the University of Arkansas transitioned to remote instruction in response to the COVID-19 coronavirus, faculty teaching in this new environment may have questions about how to recognize students of concern.
Depending on the nature of the course, the number of students enrolled, and the extent of contact faculty had with students in their physical classroom, recognizing students of concern may not be markedly different.
Here are some FAQs to help faculty determine when students may need extra attention or a referral to campus resources.
This will depend on many factors.
Many students have had online classes before, so the adjustment to remote learning may not be significant. Still, this environment is different, so we can expect students to be initially overwhelmed with moving all their instruction online and then having to adjust to different instructional styles.
Expect students to struggle initially with logging into class on time, working the technology, and learning how to meet your expectations now that instruction has moved entirely online.
Faculty and staff are encouraged to reach out and remain connected with their students during this difficult time.
As we all learn to navigate the challenges of remote education, it’s important to remain creative and flexible. Do what you can to replace face-to-face contact to foster that continued sense of community.
Of course, student success has always been and will remain a campus-wide effort. But as educators you have always played a vital role in the lives of our students, and this is increasingly significant at this time, as students may have little contact with the campus community other than their academic endeavors.
This is a lot to ask of our faculty, so be kind and patient with yourselves as you embrace these significant changes.
Be patient with your students, and with yourself. Expect technology glitches and problems, so you aren’t surprised by them.
Empathize with students’ frustrations while also providing reassurance that we are all learning together and will get better as time goes on.
This is a crucial concern. If, particularly after an initial period of adjustment, a student seems overly frustrated, overwhelmed, or distressed, take note. Encourage the student to speak with you during online office hours or seek assistance from other campus resources (see IT help portal) to resolve technology concerns or frustrations with the online environment. If concerns appear to be more personal in nature (i.e., difficulty setting up an appropriate learning environment from home, personal and financial struggles), suggest the student check in with Counseling and Psychological Services (CAPS) located in the Pat Walker Health Center.
All student support services are providing services to students remotely. For the remainder of the semester, the Center for Learning and Student Success (CLASS+) will provide tutoring, writing support and academic coaching through online chat and by appointment via the CLASS+ website. CLASS+ will also provide supplemental instruction through Blackboard Collaborate.
The Center for Educational Access (CEA) serves as the central campus resource for the University community in regards to students with disabilities and accommodations to remove barriers to access. CEA staff are working online or by other remote means, the best way to contact the CEA is by email at firstname.lastname@example.org.
The Graduate Student and International Education (GSIE) office is still providing services remotely, and have developed their own international student specific FAQ page which is linked to their website.Students with significant financial needs are encouraged to apply for The U of A Cares Student emergency funds, the application can be accessed by clicking here. Any questions regarding this application or funding should be directed to The Dean of Students office.
Reach out to the student first and invite them to meet with you during online office hours. Talk with them to try to uncover the issues possibly behind the behaviors so you can have a better idea of an appropriate referral.
A referral through UofACares is always a good idea if there is a general concern about student well-being or if you are uncertain about where the student may be best served. U of A Cares can refer students to any number of resources on campus.
In many respects, the same behaviors that concern you in a classroom environment continue to be concerning when learning remotely. Be particularly attuned to changes in behavior during this transition. Is a typically highly engaged student now seemingly disengaged? Are assignments late? Maybe the student has stopped showing up for instruction and is not attempting to engage you during office hours. Do they seem overly tired and now not interested in the course material? All of these changes may suggest that concerns are present or may be looming.
Increasingly withdrawn behaviors, expressions of hopelessness or worthlessness, loss of interest in previously important activities, drop in academic performance, abrupt changes in mood, indications of increased aggressiveness, and talk (even in a seemingly joking manner) of harming oneself could all be indicators of deeper, more serious concerns.
The more behaviors present, the greater the risk to the student. If you have concerns, particularly if the student is unresponsive to outreach attempts from you, contact UofACares .
The easiest way to submit a U of A Cares report is to visit their website and complete the data form regarding your concern.
While each UARK student is an important and integral part of our community, some students may be more vulnerable during this time. Awareness of such students may support our ability to more easily meet their needs.
Students with pre-existing mental and behavioral health concerns, such as anxiety, depression and substance abuse/dependence.
Graduating seniors who are grieving the abrupt loss and disruption of their anticipated "senior experience. “
Asian and Asian-American students who may be experiencing xenophobic and anti-Asian bias, stigmatization, discrimination, prejudice, stereotyping, etc.
International students due to travel related restrictions and potentially extended separations from family and friends.
Students who experience being in school and campus life as protective factors.
Students who struggle with loneliness and social isolation.
Students who are returning to family or home environments that may compromise their mental and emotional health, including domestic violence.
Students who may not have secure housing, food, wifi, or other essential resources for online and remote instruction.