Counseling & Psychological Services
COVID-19 Update: CAPS programs and clinical services will be offered virtually and secure tele-mental health platforms during normal business hours. CAPS 24/7 Emergency phone line remains available. To schedule an appointment, call 479-575-5276.
Pat Walker Health Center’s Counseling & Psychological Services (CAPS) remains more committed than ever in supporting University of Arkansas students during these unprecedented and challenging times.
CAPS recognize students may be struggling right now with anxiety, grief, sadness, confusion, loneliness and other difficulties in the midst of navigating a global health pandemic, financial hardships, increased social disconnection and continued racial injustice and unrest. Whatever the struggles — and regardless of how and/or where student learning takes place — CAPS is here to help.
Fall 2020 semester: CAPS is offering remote, tele-mental health clinical services and virtual programs in an effort to better serve our students and campus community.
Spring Semester Information
Monday - Thursday: 8AM to 5PM
Friday: 9AM to 5PM | 24/7 Emergency Services
The CAPS Care Matching Model is designed to identify an individualized plan to promote student autonomy and empowerment in their care. The options provided to students are tailored to meet their specific needs using a diversity of resources offered by the counseling center, campus partners, and community providers.
Goals of the Care Matching Model:
Increase access to mental health care and education
Manage resource-intensive and evidence-based treatment services that will improve student outcomes in well-being
Match students effectively with CAPS services, other campus/community resources, and/or support systems based on professional clinical judgment and student-specific needs
Care Matching Services & Programs
CAPS is providing all services remotely at this time. Please call 479-575-5276 for appointment information and availability.
Once scheduled, clients must complete an online consent form agreeing to tele-mental health services offered via phone or secure video chat. If you agree to video chat services, you will be emailed a link to enter your scheduled appointment. Look for email from @caps.hushmail.com - which may end up in your junk/spam folder.
If you are outside the state of Arkansas and need mental health services, we recommend seeking care in your local community. For more information on how to connect with a therapist in your home community, view the following resources or call CAPS at 479-575-5276.
The first appointment with a CAPS Clinician is called an initial consultation. This is not a counseling session, but rather a tool for CAPS mental health clinicians to match students to the appropriate options for care.
At the end of the initial consultation, clients will leave with a personalized plan of resources and next steps for services that match their current needs.
Initial consultations do not have any charges associated with them and is covered by the student health fee.
Learn about the CAPS Care Matching Model.
CAPS continues to offer emergency and same-day services for students, faculty or staff experiencing a mental health crisis. The CAPS 24/7 Emergency Phoneline also remains available.
- CAPS 24/7 Emergency Phoneline: 479-575-5276
- UA Police Department: 479-575-2222
- Dial 9-1-1 or go to your local emergency room or psychiatric care facility.
- Suicide Hotline: 1-800-273-8255
- Crisis Text Line: 741741\
Established psychiatry patients will continue services using tele-mental health methods.
Students with a current prescription from one of our psychiatric providers can continue with their medication to the best of our ability in accordance with Arkansas law and APA guiding principles.
Students can request prescription refills directly through the Patient Web Portal.
If you have questions or concerns, please call 479-575-5276.
Fall 2020: Let's Talk sessions are available virtually 9 to 11 a.m. and 2 to 4 p.m., Monday through Friday.
Let’s Talk is also offered Monday evenings from 5 to 7 p.m.
Please call 479-575-5276 to sign-up for a Let's Talk session.
Learn more about Let’s Talk.
You can also request a Let's Talk Consultation online by using the following link: https://uark.qualtrics.com/jfe/form/SV_1Bs4yZ2XamaBuQJ
You will receive a confirmation email verifying your day/time slot along with a Zoom link to access Let's Talk during your scheduled time. Please remember you must sign up a minimum of 24 business hours in advance to participate for the current week of Let’s Talk consultations.
These consultations should not be used for emergency purposes. If you are having a mental health emergency, please call CAPS at 479-575-5276 to speak with an on-call clinician.
If you have questions, if you prefer to sign up by phone, or wish to do a Let’s Talk without giving 24 hours’ notice, call CAPS and let the front office know that you would like to do a virtual Let's Talk consultation.
Prime Time: Let's Talk Consultations
CAPS mental health clinicians and interns are available for "Prime Time" Let's Talk on Monday evenings via Zoom from 5pm-7pm, starting 9/14.
Use the link below to sign up with your uark email address and you will receive an email with a Zoom link, through which you can access Let's Talk at the scheduled day and time.
If you do not receive an email or have any questions, please contact CAPS at 479-575-5276.
These are brief, confidential, (first come first serve) consultations available to all U of A students, faculty and staff.
Please note: You must sign up a minimum of 24 hours in advance in order to participate that week. If we have too many people signed up for the time frame, you will be notified and automatically moved to the following week.
Support During a Pandemic of Racism
CAPS is always available if you need support. Mental health services are available 24/7 by phone at 479-575-5276.
GROUPS, TOOLS & RESOURCES
CAPS Support & Process Groups
Engaging in group therapy offers many benefits. CAPS offers a variety of weekly, virtual therapy and support groups at no cost to you.
Online Workshops & Webinars
Access a variety of online workshops and webinars addressing common concerns and topics. Sign-up for a workshop series, or watch a webinar.
Get Connected with Resources